What are your materials made of?
14k-24k Gold Plated or Gold Filled. Each product varies, but will be noted under each product description.
14K-24K Gold Dipped: Thin layer of gold adheres to the silver through an electroplating bath.
Gold Plated: Gold dipped over stainless steel. Gold filled: constructed in two or three layers over stainless steel.
Can I shower with it?
For the best care of your jewelry, do not shower with your items. If your items do turn, it can be caused by a metal-to-skin oil reaction. As each person's body oils make different metals react differently, it is not our responsibility to return or exchange your item.
Although we are all guilty of showering with jewelry on, (from personal experience, it did not affect the pieces), everybody's body reacts differently. For longer lasting wear, we advise not to as water can contain chlorine, salts, or harsh chemicals that can induce tarnish and dull the shine. Store your jewelry in a clean and dry environment to keep its shine and color.
My jewelry arrived damage, what do I do?
If your item arrives damaged please email us within 24 hours of delivery with photos and your order #.
How do I take care of my jewelry?
Please avoid contact with perfumes, lotions or hair products as they contain chemicals and oils that can increase the wear on your pieces. Do not use harsh chemicals, bleach, oil, jewelry cleaners, or polishing cloths, this can affect the finishing. Store in a cool, dry place to promote longevity.
My jewelry is turning color, why is this happening?
Every person’s unique skin oils react differently to certain metals and plating. We are not responsible for your skin's reaction to our products. Gold plated jewelry will turn naturally over time, it is inevitable. You can prolong the life of your Starlite pieces by following our care recommendations.